Terms of Service — KHAAS

Last Updated: August 31, 2026

Welcome to KHAAS. These Terms of Service govern your use of our website and your purchase of products from KHAAS. By accessing our website or placing an order, you agree to these terms.

Please read them carefully before using our website or purchasing our products.

1. About KHAAS

KHAAS is an online retail store offering products to customers in Pakistan.

Throughout these Terms, the words "KHAAS," "we," "us," and "our" refer to KHAAS. The words "you" and "your" refer to the customer or website visitor.

2. Use of Our Website

By using our website, you agree that:

• You will provide accurate and complete information when placing an order.
• You will use the website only for lawful purposes.
• You will not attempt to interfere with, damage, or gain unauthorized access to our website.
• You will not use our website to engage in fraudulent or abusive activities.
• You will not copy, reproduce, distribute, or misuse our website content without our permission.

We reserve the right to refuse service or restrict access to our website when reasonably necessary.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen settings.
• Product measurements and specifications may have minor variations where applicable.
• Product availability may change without prior notice.

We reserve the right to correct errors or inaccuracies in product information.

If an important error is discovered after you place an order, we may contact you before processing the order.

4. Prices and Payments

All prices displayed on the KHAAS website are stated in Pakistani Rupees (PKR) unless otherwise specified.

Prices may change at any time without prior notice.

KHAAS accepts the payment methods displayed at checkout. You agree to provide valid and accurate payment information when completing a purchase.

An order may be cancelled or held for verification if payment cannot be confirmed or if suspicious or fraudulent activity is detected.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that KHAAS has accepted the order.

We reserve the right to:

• Accept or decline an order.
• Limit quantities.
• Cancel an order due to product availability.
• Cancel an order because of pricing or product information errors.
• Cancel an order where fraudulent or suspicious activity is suspected.

If we cancel an order after payment has been received, any applicable refund will be processed according to our Refund Policy.

6. Shipping and Delivery

KHAAS aims to process and dispatch orders within the timeframe stated on the website or communicated at checkout.

Delivery times may vary depending on:

• Delivery location.
• Courier availability.
• Weather conditions.
• Public holidays.
• Unforeseen circumstances.
• Other events outside our reasonable control.

Once an order has been handed over to the courier, delivery may be affected by circumstances beyond KHAAS's control.

Customers are responsible for providing accurate delivery information. KHAAS is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

By placing an order with KHAAS, you acknowledge that you have reviewed and accepted the applicable return and refund conditions.

Products must meet the eligibility requirements stated in our Return & Refund Policy.

8. Order Cancellation

If you wish to cancel an order, please contact KHAAS as soon as possible after placing it.

Cancellation requests may not be accepted once an order has been processed, packed, or shipped.

9. Intellectual Property

All content available on the KHAAS website—including but not limited to:

• Logos
• Brand names
• Product images
• Graphics
• Text
• Website design
• Product descriptions
• Videos
• Icons
• Other original content

is owned by or licensed to KHAAS unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

10. User Reviews and Content

If you submit a review, comment, photograph, video, or other content to KHAAS, you agree that:

• You have the right to submit the content.
• The content does not violate applicable laws.
• The content does not infringe another person's intellectual property or privacy rights.
• The content is not misleading, abusive, defamatory, or fraudulent.

By submitting content, you grant KHAAS permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these terms.

11. Third-Party Services and Links

Our website may use third-party services, payment providers, courier services, applications, or links to external websites.

KHAAS does not control third-party websites or services and is not responsible for their content, availability, policies, or practices.

Your use of third-party services may be subject to their own terms and policies.

12. Privacy

Your privacy is important to us.

Information collected through our website may be used to process orders, provide customer support, communicate with you, improve our services, and fulfill other legitimate business purposes.

Please review our Privacy Policy for additional information about how we collect, use, and protect customer information.

13. Disclaimer

KHAAS makes reasonable efforts to keep the website accurate and available. However, we do not guarantee that:

• The website will always be available or uninterrupted.
• All information will always be completely error-free.
• Products will always be available.
• The website will be free from technical issues or harmful components.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, KHAAS will not be responsible for losses or damages resulting from:

• Misuse of our products.
• Incorrect information provided by customers.
• Delays caused by third-party delivery providers.
• Website interruptions beyond our reasonable control.
• Events caused by circumstances beyond our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Events Beyond Our Control

KHAAS will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, internet or infrastructure failures, strikes, transportation disruptions, or other unforeseen events.

16. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective when the updated Terms are posted on our website, unless a different effective date is stated.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising in connection with these Terms or your use of the KHAAS website shall be handled in accordance with applicable Pakistani law.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to apply.

19. Contact Us

If you have questions about these Terms of Service, please contact us:

KHAAS Customer Support
Email: alishbashafqat338@gmail.com
Phone/WhatsApp: +92 327 6219472
Business Address: Sargodha, Sargodha 40100, Pakistan

KHAAS
Har Cheez, Kuch Khaas.